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Collections Specialist (Part-time) - Naperville, IL

About Us: 

Dealer Inspire is an automotive digital technology company providing solutions and services to franchise dealers. Since 2011, we have built and offered technology solutions and services to help dealers grow their local business. While enjoying great stability, we continue to grow our workforce and have grown revenue by 50% in the past year. Our highly engaged workforce enjoys our dedication to work/life balance, wellness and career growth as well as a rich set of employee programs. We’re big enough to provide abundant resources and small enough for employees to make an immediate impact.

Want to learn more about who we are? Check us out here!

Job Description: 

The Collections Specialist is a supporting team member in the successful management of Account Receivables balances.  The primary responsibility of the Collections Specialist is to establish and maintain communication lines with various customer departments that may impact the payment status of customers, thus impacting accounts receivable.  The Collections Specialist will proactively identify delinquent accounts and create solutions for the resolution of these items. This position requires excellent communication skills, strong analytical skills and advanced organizational and presentation abilities.

Responsibilities Include:

  • Review and analyze dealership AR accounts by making collection inquiries and efforts via phone or email; thoroughly document all contacts on each account
  • Proactively research any billing discrepancies causing the collection issue and work with billing team to make necessary corrections
  • Work closely with Performance Managers to escalate and communicate the collection issues and communicate the resolution of said issues
  • Meet weekly to discuss collection goals on assigned accounts
  • Manage all aspects of the account receivable accounts assigned in accordance with the Company credit and collection guidelines and policies
  • Communicate to the respective departments the root cause for collection issues that are related to billing discrepancies, product performance issues, sales issue, etc.
  • Provide resolution to collection issues to Management
  • Quickly identify accounts at risk proactively before delinquency become inevitable

Required Skills: 

  • Excellent verbal and written communication skills
  • General knowledge of accounts receivable
  • Knowledge of internet and email protocols
  • Ability to learn various systems used to document collection efforts (Salesforce, QuickBooks)
  • Ability to meet monthly AR goals as provided by management
  • Ability to analyze AR account trends and proactively resolve any collection issues
  • Knowledge of Microsoft Office, specifically Excel, Outlook and Word programs

Required Experience: 

  • College Degree
  • 2 to 4 years of work experience required, in related area preferred
  • Ability to work in a fast-paced changing environment

Perks:

  • Health Insurance with BCBS, Delta Dental (Orthodontics coverage available), Eye Med Vision
  • 401k plan with company match
  • Tuition Reimbursement
  • 13 days paid time off, parental leave, and selected paid holidays
  • Life and Disability Insurance
  • Subsidized gym membership
  • Subsidized internet access for your home
  • Peer to Peer Bonus program
  • Work from home Fridays
  • Weekly in-office yoga classes
  • Fully stocked kitchen and refrigerator

*Not a complete, detailed list. Benefits have terms and requirements before employees are eligible.

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