View Our Website View All Jobs

Product Implementation Specialist

About You

Looking for a unique work environment and culture to thrive in? Do you have strong eye for detail, thrive on organization and thoroughness?? Are you a motivated individual who works well independently as well as on a team? Then we want you!

About Us

Dealer Inspire is a cutting edge website company located in Naperville’s High Grove Plaza. We have hundreds of clients specializing in the automotive industry. We pride ourselves in having a fun, unconventional working environment and a great family-like culture. While our employees work extremely hard, we try to keep it a fun and creative work environment filled with ways to unwind.

About the Role

The Implementation Specialist is responsible for the implementation of Dealer Inspire’s digital products as well as ensuring 100% client satisfaction through consistent communication with clients.  The Specialist will work closely with the Implementation Coordinators and the Trainers to ensure the project is progressing through each stage, with all tasks being accomplished effectively and on a timely basis so that products launch within the expected timeframe.  The Specialist will work closely with the Product Development team in order to stay abreast of new developments to the products. Through ongoing data analysis and discussions with clients, the Specialist will uncover clients who would benefit from additional training, striving to provide clients with a complete understanding of the product.  The Specialist will set the client up for success through ensuring the dealership is utilizing the product to its full capacity.

Desired Skills:

Exhibit exceptional organizational and time management skills

Must have ability to multitask while maintaining a high level of attention to detail

Must possess ability to balance demand and prioritize tasks in a fast-paced environment

Excellent analytic skills and the ability to enjoy working in a fast-paced environment.

Must demonstrate with superior customer services, both in written and verbal communication

Proficiently navigate Google Sheets, Docs and Forms

Familiarity with WordPress preferred

Automotive experience is not required, but is preferred

Interpersonal Requirements:

Potential and desire to learn, understand and navigate back end website and product settings

Must have ability to play well with others, treat everyone with respect and have a rockstar personality!

Experience and Education:

4 year college degree, experience in a office setting in a similar industry

Benefits:

Health and dental insurance (choice of HMO or PPO plans), vision discount program, short term and long term disability and basic life insurance

401K with company match

Gym membership reimbursement up to a certain amount

Internet and phone allowance

Peer to Peer bonus program

10 days paid time off, 4 days of personal leave and selected paid holidays

Work time/Fun time bi-monthly team outings

Coaching and career building

Fully stocked fridge, snack bar, and all you can drink water

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150