Looking for a unique work environment and culture to thrive in? Do you have strong eye for detail, thrive on organization and thoroughness?? Are you a motivated individual who works well independently as well as on a team? Then we want you!
Dealer Inspire is a cutting edge website company located in Naperville’s High Grove Plaza. We have hundreds of clients specializing in the automotive industry. We pride ourselves in having a fun, unconventional working environment and a great family-like culture. While our employees work extremely hard, we try to keep it a fun and creative work environment filled with ways to unwind.
About the Role
The Implementation Specialist is responsible for the implementation of Dealer Inspire’s digital products as well as ensuring 100% client satisfaction through consistent communication with clients. The Specialist will work closely with the Implementation Coordinators and the Trainers to ensure the project is progressing through each stage, with all tasks being accomplished effectively and on a timely basis so that products launch within the expected timeframe. The Specialist will work closely with the Product Development team in order to stay abreast of new developments to the products. Through ongoing data analysis and discussions with clients, the Specialist will uncover clients who would benefit from additional training, striving to provide clients with a complete understanding of the product. The Specialist will set the client up for success through ensuring the dealership is utilizing the product to its full capacity.
Exhibit exceptional organizational and time management skills
Must have ability to multitask while maintaining a high level of attention to detail
Must possess ability to balance demand and prioritize tasks in a fast-paced environment
Excellent analytic skills and the ability to enjoy working in a fast-paced environment.
Must demonstrate with superior customer services, both in written and verbal communication
Proficiently navigate Google Sheets, Docs and Forms
Familiarity with WordPress preferred
Automotive experience is not required, but is preferred
Potential and desire to learn, understand and navigate back end website and product settings
Must have ability to play well with others, treat everyone with respect and have a rockstar personality!
Experience and Education:
4 year college degree, experience in a office setting in a similar industry
Health and dental insurance (choice of HMO or PPO plans), vision discount program, short term and long term disability and basic life insurance
401K with company match
Gym membership reimbursement up to a certain amount
Internet and phone allowance
Peer to Peer bonus program
10 days paid time off, 4 days of personal leave and selected paid holidays
Work time/Fun time bi-monthly team outings
Coaching and career building
Fully stocked fridge, snack bar, and all you can drink water